tk1 Privacy Policy

1.1 Personal Information You Provide

When you register for a tk1 account, we collect the following personal information directly from you:

• Full legal name as it appears on government-issued identification documents
• Date of birth to verify that you meet the minimum age requirement of 21 years
• Residential address including street, city, postal code, and country
• Valid email address for account communications and notifications
• Mobile phone number for account verification, two-factor authentication, and customer support
• Payment method details including bank account information, mobile wallet numbers (bKash, Nagad, Rocket, Upay), or credit/debit card information used for deposits and withdrawals

1.2 Information Collected Automatically

When you use tk1 services, we automatically collect certain technical and behavioral information:

• Device information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage data: Pages visited, time spent on pages, betting activity, game play history, deposit and withdrawal transactions, clicks, and navigation patterns
• Location data: General geographic location based on IP address to verify you are accessing tk1 from Bangladesh
• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to improve user experience, remember preferences, analyze site traffic, and prevent fraud

Data Security Measures

tk1 employs industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Sensitive information such as passwords and payment details is stored in encrypted format using advanced encryption algorithms. We maintain secure servers protected by firewalls, intrusion detection systems, and regular security audits conducted by independent cybersecurity experts.

Access Controls

Access to your personal information is restricted to authorized tk1 employees, contractors, and service providers who require such access to perform their job functions. All personnel with access to personal data are bound by strict confidentiality obligations and receive regular training on data protection principles. We use role-based access controls, multi-factor authentication for administrative systems, and maintain detailed logs of all data access activities.

While we implement comprehensive security measures, no method of electronic transmission or storage is completely secure. You also play a crucial role in protecting your account by using strong passwords, enabling two-factor authentication, keeping your login credentials confidential, and promptly notifying us of any suspected unauthorized access.

Right to Access

You have the right to request a copy of all personal information tk1 holds about you. To exercise this right, contact our customer support team with your account details. We will provide the requested information in a commonly used electronic format within 30 days of receiving your verified request.

• Right to Correction: If any personal information we hold is inaccurate or incomplete, you can update it directly through your account settings or by contacting customer support.
• Right to Deletion: You may request deletion of your personal data, subject to legal and regulatory retention requirements. Note that account closure and data deletion may prevent you from using tk1 services in the future.
• Right to Object: You may object to certain processing of your personal information, such as marketing communications. You can opt out of promotional emails at any time by clicking the unsubscribe link or adjusting your communication preferences.
• Right to Data Portability: Upon request, we can provide your personal data in a structured, machine-readable format that allows you to transfer it to another service provider.

Data Retention

tk1 retains your personal information for as long as your account remains active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After account closure, we retain certain information for up to 7 years to meet regulatory, tax, audit, and legal requirements. Following this retention period, personal data is securely deleted or anonymized.

Transactional and betting history required for dispute resolution, regulatory compliance, and financial auditing may be retained for extended periods as mandated by Bangladesh law and international anti-money laundering regulations.

Strict Age Restrictions

tk1 services are intended exclusively for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under 21. If we become aware that a user is underage, we will immediately close their account, void all bets, and delete their personal information from our systems. Parents or guardians who believe their child has provided information to tk1 should contact us immediately at [email protected].

Verification Processes

We employ age verification systems that require government-issued identification before processing the first withdrawal. This multi-layered verification approach helps ensure compliance with age restrictions and protects minors from accessing gambling services.

Any user who attempts to circumvent age verification or provides false information will have their account permanently closed and may be reported to relevant authorities.